Getting started
Sign in to Tixvio Pro with your organizer account. Choose the event on the Scan tab; today's event appears at the top.
Offline list
When the door screen opens, the ticket list downloads to the device; the list opens 12 hours before the start. Even if the internet drops, QR codes are verified on the device and entries sync when the connection returns. If another device scanned the same ticket first, you see "already used".
Results
Green: entry approved. Red: invalid or already used. Blue: a ticket for another door. Orange: outside the ticket type's scan hours. You can undo a wrong approval within 2 minutes.
Manual entry
If a QR won't scan, search by name or order code and let the person in. You can also check guests in from the guest list.
Staff without an account
For staff without an account, create a PIN door under Doors for the event: they sign in at tixvio.com/door/<code> or in Tixvio Pro with the code and a 6-digit PIN. You can limit the door to certain ticket types and allow door sales.